Returns & Exchanges
At RedTape, we want you to be completely satisfied with your purchase. If your fashion essentials aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Return
Log into your RedTape account, navigate to your order history, and select the items you wish to return to receive a return authorization.
Pack Your Items
Place the unworn items in their original packaging with all tags attached to ensure they meet our quality inspection standards.
Ship It Back
Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized courier location.
Receive Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing